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Privacy Policy

Effective Date: January 16, 2025

Information We Collect

We collect limited personal information necessary to operate the Service, including:

• Email addresses for account management and communication
• Payment information (processed securely by Stripe)
• Vehicle Identification Numbers (VINs) that you search
• Technical identifiers such as IP address, browser type, and device information
• Usage data including pages visited and features used

How We Use Your Information

We use the collected information to:

• Provide vehicle history reports and related services
• Process payments and manage subscriptions
• Send service-related communications and receipts
• Improve our Service and user experience
• Comply with legal obligations
• Prevent fraud and ensure security

Third-Party Services

Payment Processing: Payments are processed by Stripe. We do not store your complete credit card information.

Vehicle Data: Vehicle history reports are provided by ClearVin. Your VIN searches are sent to ClearVin to generate reports.

Data Sharing

We do not sell or rent your personal data to third parties.

We may share limited information with:

• Service providers (Stripe, ClearVin) necessary to deliver the Service
• Legal authorities when required by law or to protect our rights

Data Retention

We retain your personal information for as long as necessary to provide the Service and comply with legal obligations. You may request deletion of your data by contacting us at support@vintrusted.com.

Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Objection to data processing
• Data portability

To exercise these rights, contact us at support@vintrusted.com.

Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage patterns, and maintain session information. You can control cookies through your browser settings.

Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.